Support
For questions about the product, about privacy, about the data held for your account, or to have it deleted, write to support@moneyleftbehind.app.
Money Left Behind is operated by MAVE Advisors LLC.
Recovering an authenticator-protected account
If you still have another verified authenticator, use that factor to sign in. If none of your enrolled authenticators are available, write to support@moneyleftbehind.app from the address your Money Left Behind account uses, where you can.
There is no automatic MFA reset from an email request, password reset, or recovery-page visit. Support must verify the account holder before any recovery action is considered.
Until that process is resolved, the account's existing MFA requirement remains in place.
Asking for your data to be deleted
Write to support@moneyleftbehind.app from the address your Money Left Behind account uses, where you can. That is the simplest way for us to tell that the request is really yours.
Say plainly what you are asking for. A subject line such as Delete my Money Left Behind account is enough.
If you have to write from a different address, say which account you mean, and expect us to come back to you before anything is removed.
What happens next
Deletion requests are handled by a person. There is no automatic self-service delete control in the product today.
Because deletion cannot be undone, we may need to confirm that the request comes from the account holder before carrying it out.
What we can remove is what Money Left Behind holds. Records kept by a connected provider under its own terms, or records a legal obligation requires to be retained, are outside our reach. The Privacy Policy sets out what is held.